Shipping Policy:
Shipping times are estimated by the service provider. We cannot guarantee delivery dates due to potential delays with weather conditions and workload.
Shipping Address and Contact Information
Our team does not edit any information provided at checkout. Please be sure to double check your address and contact information for successful delivery and order updates.
You will be responsible for a new shipping fee of $5.99 for any returned packages. A signature confirmation will be required.
Delivery Protection
All orders with no signature confirmation are not eligible for delivery protection. If a package is lost, stolen or damaged after delivery, we will not issue a replacement or refund.
All orders with a signature confirmation will be covered if a package is lost or stolen. Please contact us at info@lashkitty.com if you are having any issues with your delivery.
United States:
Shipping cost for US orders have a flat rate of $2.99 for the United States.
| Standard (3 -7 business days) | $2.99 |
| Expedited (2-3 business days) | Varies Based On Weight |
**For customers in the U.A.E, a P.O. box must be entered into the address. We cannot deliver to address without P.O. boxes and will not be liable for any returned or delayed shipments.
International Shipping:
We offer world wide shipping services provided by USPS. International First Class Package Mail order delivery time 7-21 days. Lash Kitty is not responsible for packages that are lost or stolen. Please be sure to check the customs and duties in your country to ensure you receive your order.
| USPS First Class Package International (7 - 21 business days) | Varies Based On Weight | |
| USPS Priority Mail International (6 - 10 business days) | Varies Based On Weight | |
| USPS Priority Mail Express International (3 to 5 business days) |
Varies Based On Weight |
Order Cancellation:
Once you place an order it cannot be modified or canceled.
Once you received your package, you may send back the unopened package back and as soon as we received it; we will process a refund.